What does shipping cost?

There is no charge for delivery within South Africa.  If you require delivery outside please contact us for costs of freight.  Delivery to major cities takes one to two working days. Delivery to outlying areas takes two to four working days.

How secure is my online order?

We adhere to the highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments. Our entire website is SSL protected for your peace of mind.

Who should I to contact if I have any queries?

All queries can be sent to support@buyitatcost.co.za and we will be in touch asap.

How do I track my order ?

We will email the tracking information once the couriers have collected your order. Delivery to major cities takes one to two working days. Delivery to outlying areas takes two to four working days.

How can I cancel or change my order ?

Please contact us as soon as possible if you need any changes made to your order.  Once the order has been shipped it makes it difficult to cancel an order.

How can I return a product

If you are returning a product please contact us at admin@buyitatcost.co.za and we will arrange the return for you.

How long will it take to get my package ?

Delivery to major cities takes one to two working days. Delivery to outlying areas takes two to four working days.  We only use reputable freight agents to deliver your iPhone .

What Shipping methods are available ?

We can either freight to phone to you or you can collect in JHB(Sandton) and DBN(Glenwood).

Do you provide any warranty ?

Yes, all iPhones come with a 3-month warranty.  We offer a free swop out should you find the phone is faulty at delivery.

Can I change my shipping address after placing an order?

Please be advised that your shipping address can only be revised until the couriers collect our orders, which is usually 2pm on weekdays. Please let us know ASAP if any delivery details need to be changed.